Call Your Local Sir Grout Today

(718) 514-6016
New York
Schedule a Free Quote
Schedule a Free Quote

A Timely Grout Cleaning and Sealing Saved This Forest Hills Resident a Lot of Money on Water Damage Repairs

Facebook Twitter LinkedIn Pinterest WhatsApp
Copy link Your browser does not support automatic copying, please select and copy the link in the text box, then paste it where you need it.

March 23, 2017

A resident of Forest Hills called us with a big problem. His shower was leaking into his neighbor's apartment and he needed a solution, as you can understand, rather quickly. Initially, he thought there was a problem with the pipes, so he called a plumber for inspecting. He was relieved when the plumber told him the pipes were working perfectly, however, if that was the case, then how was water getting through to his neighbor? The plumber explained that the problem was the shower floor. The caulking, which acts as sealant to protect the walls from water, was damaged, causing the water to drain into the floor and walls, and into his neighbor's apartment. The plumber explained that what he needed was a grout and caulk specialist, and that he knew a grout cleaning company in Forest Hills that also did grout sealing, repairing, and caulking. The plumber gave the man our number, and he called us immediately for an evaluation.

Before and After Picture of a Grout Cleaning and Sealing Service in Forest Hills, NY
When we arrived at the apartment and inspected the shower enclosure, it was evident that the caulking in the right-angle expansions had virtually disappeared and that was what was causing the water to leak downstairs. We explained that aside from the re-caulking, the shower was in serious need of grout cleaning and sealing. He was happy with our assessment and we set up a date to do the job. It was an emergency repair, so we needed to start the work as soon as possible. The next day, we got there first thing in the morning and started working.

First, we started by cleaning the tiles and grout with our proprietary tile and grout cleaner, and brushed the walls and floor with a high-speed scrubber. After that, we checked and repaired all the grout that was in bad shape and removed the little caulk that was left. Once the entire shower was clean and ready, we color sealed the walls and floor grout lines to achieve an even color. To replace all caulking, we applied Stainmaster epoxy grout in all right-angle joints. Once that was set, we buffed on Sir Grout's Tile Armor to the entire shower. Tile Armor is a clear sealant that helps with the upkeep of tiles and grout, preventing staining and mold and mildew buildup.

Once we were done, the shower was looking like new, but more importantly, water was no longer seeping through the wall to the neighbor's apartment. We explained that caulking needed to be repaired as soon as damage was detected because otherwise, water leakage could cause major problems in the walls and the building's foundations, so it was always good to beware of these types of problems. We also offered some care and maintenance tips, such as the use of a pH neutral cleaners in all tile and grout floors and walls, keep the bathroom properly aired to prevent the accumulation of stagnate water, which can foster mold and mildew growth. The client was pleasantly surprised with the results, and thanked us for a speedy and excellent job and for all the advice we gave him.

If your home needs caulking and grout recoloring services, give us a call at (718) 514-6016 or fill out the "Request a Quote" form on this page to set up a date for a free evaluation. You can also subscribe to our newsletter to get updates on our products, services, promotions, and more!

If you found this article helpful then let us know in the comments section below. Likewise, feel free to share it using the share options below. Want us to cover another topic of your interest pertaining to Hard Surface Restoration? If so, then like us and follow us on social media, and post to any of our social media profiles the topic you'd like us to discuss: Facebook Sir Grout New York, Instagram @sirgroutny, and Twitter @SGNew_York.

Facebook Twitter LinkedIn Pinterest WhatsApp
Copy link Your browser does not support automatic copying, please select and copy the link in the text box, then paste it where you need it.
Leave your comment


For your convenience, below shows the various counties and cities where we provide service:

Brooklyn, New York

Manhattan, New York

Queens, New York

Manhattan, New York

Need Sir Grout in Another Area? See all Sir Grout Locations

Request a Quote

How Can We Help You? Click Here
Start Chat Session
Enter the following information
to begin your chat session with one of our service agents:
Code 103844