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Our High-Quality Grout Cleaning Service Boosted the Appearance of This Tiled Floor in Middle Village, NY

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December 18, 2018

It is well known that keeping grout clean in high-traffic areas can be a difficult task. Even though sometimes the damage is not immediately noticeable, improper maintenance, spills, dirty shoes, and many other factors can contribute to the deterioration of the grout lines. One day, a homeowner from Middle Village, NY noticed the grout lines on the floor became darker than they used to be.

Before and After Picture of a Tile Floor Grout Cleaning Service in Middle Village, New York
After trying a myriad of cleaning products and homemade recipes, the homeowner failed to restore the original color of the grout lines. Frustrated, she asked her neighbor for advice. The neighbor advised the homeowner to search for Middle Village grout cleaning professionals online to figure out what was causing the problem and to get the grout lines back in shape. The homeowner agreed and went online to perform the search. She found our website among the top results and after watching some of the video testimonials and reading some of the reviews left by previous customers, she called us to schedule a free in-home evaluation.

On the appointed date, our team of grout cleaners went to the customer's residence to examine the surface. During the inspection, our techs took notice of the darkened grout lines, so they decided to test the state of the grout's sealant. They placed a few drops of water onto the grout lines and noticed that they immediately seeped in. Our experts asked the client about her cleaning routine. She replied that she had tried cleaning the grout lines on several occasions with acidic solutions and vinegar-based homemade recipes that had been recommended to her.

Unfortunately, her attempts at keeping the grout lines clean ended up damaging them. Our crew explained that acidic solutions and vinegar contribute to the deterioration of the grout lines. They can also wear out the grout's sealant, leaving it exposed to harmful external agents. Luckily, the damage she had done was reversible. Even though the grout lines were discolored, they were not severely damaged.

It is also worth noting that everyday traffic can cause tiles to come loose. In this client's case, the adhesive on some of the tiles had worn out. To solve all of the homeowner's problems, our team offered a thorough grout cleaning accompanied by a grout sealing procedure using our proprietary sealant, ColorSeal. They also offered to repair the loose tiles. Feeling confident in our ability to restore the floor, she agreed to the services.

Before and After Picture of a Tile Floor Grout Cleaning Service in Middle Village, New York
A few days later our team went back to the customer's home to restore the floor. First, they applied a pH-neutral cleaner with antimicrobial agents on the entire surface. Not only is this cleaner safe for tile and grout, it also reduces the number of bacteria for up to 24 hours after it has been applied. Second, they rinsed the dirt within the grout lines with a high-speed scrubber. Some of the grout lines proved more difficult to clean, so our experts used a vapor steam cleaner to remove all the grime.

After they finished the cleaning process, our techs made sure to repair all the loose tiles before applying ColorSeal. This is a waterproof and stainproof coating that will keep the grout lines protected for a long time. It also makes the grout lines easier to clean. The customer chose white ColorSeal to give the floor the hygienic appearance she wanted.

When they finished, they showed the results to the client and her family. They were all surprised at how clean the floor looked. The now white grout lines made the floor stand out in a positive manner. The homeowner thanked our team and said she would recommend our services and call back for maintenance.

In order to keep the floor in its current state, our techs gave the customer some advice before leaving. First, they recommended cleaning with a pH-neutral cleaner such as Sir Grout's Natural Hard Surface Cleaner at least once a week. This cleaner won't damage tile or grout, unlike acidic solutions and homemade recipes. Second, they advised her to never skip regular maintenance and sealing sessions to avoid costly repairs.

Are you struggling to get rid of dirty grout lines? If taking matters in your own hands hasn't worked for you, do not worry. Here at Sir Grout New York, we have the necessary tools and expertise to solve your problems. Call us at (718) 514-6016 or fill out the "Request a Quote" form at the bottom of this page to set up a free in-home evaluation today. Also, make sure to subscribe to our newsletter to keep up with our latest news and promotions.

If you found this article helpful then let us know in the comments section below. Likewise, feel free to share it using the share options below. Want us to cover another topic of your interest pertaining to Hard Surface Restoration? If so, then like us and follow us on social media, and post to any of our social media profiles the topic you'd like us to discuss: Facebook Sir Grout New York, Instagram @sirgroutny, and Twitter @SGNew_York.


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