Please know this is a real review. We wanted our bathroom tiles regrouted, and caulked and overall cleaned. I was leery about a 'national' service like this but they know their stuff and did a great job and were clean and professional along the way.
I hired Sir Grout to repair and replace the grout in my shower. I have a standing shower with small floor tiles and large wall tiles, so there is quite a bit more grout than in a standard tub. Sir Grout found that the grout actually needed to be fully removed and replaced, which ended up requiring a second day and substantial additional work.
They accommodated my schedule for the second day, did not charge me more than the original quote, and did an excellent job. I would definitely hire them in the future if I have future grout related projects.
I'm very happy I selected Sir Grout. They were very professional from the start and sent someone in asap to assess the work directly in order to provide the most accurate estimate. I was delighted when Richard came in for the evaluation and used color samples for me to confirm the appropriate grout since color matching was an issue I was particularly sensitive to.
On the actual work day, Omar did a terrific job. He checked his work plan before starting work and then over the course of the day as he proposed some variations to improve on the plan. You could tell that he takes pride in the quality of his work. Finally, everything was exceptionally well documented for record-keeping purposes.
Work was done well and by very professional technicians. Punctual, efficient, pleasant and very knowledgeable. It was a pleasure to work with them and they were very responsive and accessible in following up on any post-work questions.
I got a quote from Sir Grout via Yelp to re-do all the caulking on two showers. They showed up on time and did a great job for a good price.
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